Quick facts: The crisis in Ukraine

Emergency aid workers escorting women, children, and a dog to vehicles.
Photo taken by Mercy Corps team of women and children fleeing Ukraine at the Romania border.

August 24, 2022 marks six months since the start of the war in Ukraine. Millions of people have fled or are internally displaced—and thousands more have lost their lives. 

Mercy Corps has been on the ground in Ukraine, Romania, and Poland since late February 2022, working quickly to meet evolving humanitarian needs and supporting local partners to help provide lifesaving services to many thousands of people.

Overall insecurity and lack of access have hampered humanitarian operations across the region. Despite significant challenges, Mercy Corps continues to expand our team, our local partnerships, and our impact. Mercy Corps has reached over 88,000 people so far. By the end of 2022, Mercy Corps and our partners aim to bring humanitarian aid to at least 500,000 Ukrainians and other people in the region affected by the war. 

Here’s what we know, and what we’re doing to help. 

How are Ukrainians being affected by the crisis?

It’s estimated that 12 million people need humanitarian assistance, making this the fastest growing refugee crisis in Europe since World War II. The U.N. reports over 10,000 confirmed civilian casualties with actual numbers likely being much higher.

It's reported that more than 5 million Ukrainians have left the country as refugees and at least 7 million are internally displaced. This amounts to nearly one-third of the Ukrainian population. Inside Ukraine, millions of people trapped in temporarily occupied territories are unable to meet their basic needs, including access to food, water, medicines, and electricity.

Unfortunately, these numbers are likely to continue to grow. The UNHCR data portal offers the latest statistics.

What humanitarian assistance is needed?

The most critical needs so far include accompanied evacuations, temporary shelter, the delivery of food and household items to those unable or unwilling to travel, and providing access to information so that people can make informed decisions about their next steps. 

What is Mercy Corps doing to help?

Mercy Corps is on the ground in Ukraine and surrounding regions, funding and working alongside local organizations that know their communities best. Learn more in our recent article: Local partners are vital to supporting millions affected by Ukraine war ▸

Delivering essential supplies in collaboration with local organizations

In Ukraine, partner organizations across the country have provided accompanied evacuations for over 18,000 people from occupied territories, distributed food in hosting centers for displaced people, and supported every stage of evacuees’ journey to safety. For example, Ukraine’s Institute of Partnership and Sustainable Development, a business incubator that normally focuses on promoting women-owned businesses, delivered freshly prepared food to occupied villages surrounding Kyiv that were cut off from regular supply chains. The Lviv Agrarian Chamber delivered fruit and vegetables through their vast network of agricultural workers to villages in Chernihiv and Kharkiv Oblasts, and non-food essential items in Mykolayiv, Sumy, and Poltava Oblasts. An organization called Responsible Citizen provided food packages, basic medicine kits, nutrition, and hygiene kits for 430 children and adults along the shifting front line in Ukraine. The Lviv Municipal Children Theater Yurashki opened child-friendly spaces in Lviv, which welcomes thousands of internally displaced families, where children can play and engage in positive activities.

In Poland, Mercy Corps has provided financial support to organizations who have brought essential services to 52,000 Ukrainians and third-country nationals. Mercy Corps takes care in selecting partners that provide support to the most at risk groups and groups susceptible to exclusion, such as Ukraine’s Roma community, people who are LGBTQ, and people with disabilities, to ensure that anyone seeking safety is able to access assistance. With funding provided by Mercy Corps, Fundacja w Strone Dialogu, an organization based in Krakow that has been implementing initiatives supporting Roma communities in Poland for over 20 years, purchased car seats for children, provided translation assistance, and arranged transport and accommodation for members of the Ukrainian Roma Community. Mercy Corps partners have also provided basic reception services including transport from border crossing stations, accommodation, legal assistance, and hot meals. 

In Romania, Mercy Corps has invested in several partner organizations that are supporting humanitarian efforts. Founded in 2001 to support families in Romania, Sansa Ta Association pivoted their daily operations to transport donated food and non-food items to Ukraine. They arranged weekly deliveries of urgent supplies to refugee centers and provided transport for Ukrainians at the Siret border. Another organization procured and delivered food, water, and diapers to their partners in Ukraine, reaching an estimated 1,500 people from Kyiv to Donetsk as well as those who were trapped in the besieged city of Mariupol. Szmisz Association, an organization focusing on youth programming in Romania since 2009, has been actively responding to the needs of refugees entering Romania and delivering lifesaving supplies into Ukraine. Based in the border town of Sighet, local authorities reached on the first day of the war and asked them to support incoming refugees, which they were able to do with support from Mercy Corps. 

Starting in December 2022, Mercy Corp plans to prioritize refugee support in Ukraine, Poland, and Moldova only. We are continuing to assess our presence in the region to address the evolving needs. 

Emergency cash assistance

Cash assistance is the most effective way to cover basic needs in the areas where markets are available or in the process of recovery. We will be launching cash pilot programs in Ukraine and Poland. 

Given the technological capacities that already exist in Ukraine, Mercy Corps is also exploring tech-forward solutions for cash distribution while consulting with local organizations who support the elderly or marginalized populations who may have difficulty accessing technology. In the coming weeks, Mercy Corps will launch a pilot cash program reaching 2,600 people across 1,000 households in Kyiv. Based on the outcome of the pilot, Mercy Corps intends to launch a large nationwide cash assistance program, aiming to reach over 83,000 households. In Poland, Mercy Corps is planning a pilot cash distribution in Warsaw and Opole for 250 households that will reach approximately 750 people. 

Connecting people to information

Mercy Corps has funded organizations in Poland that compile trusted information, such as how to access legal support, shelter, and other services, for newly arrived refugees and third-country nationals fleeing Ukraine into Poland. Culture Lab, an organization that is usually engaged in strengthening social ties using understanding and trust, created a nationwide database of institutions that actively help refugees from Ukraine. This resource is for institutions and refugees alike, pairing service providers with service seekers and with institutional donors.

Mercy Corps has enabled Fundacja lnicjatywa Dom Otwarty (FIDO) who created a multilingual information platform within a day from the start of the war. Another initiative Mercy Corps supports is developing a portal dedicated to providing information for refugees arriving and staying in the Lubuskie Region in Poland. 

In Ukraine, Mercy Corps is hiring staff to support an initiative for Ukrainians displaced within and outside of Ukraine through Signpost, a platform developed to provide access to critical information in a time of crisis, such as legal rights, documentation, accommodation, transportation, medical care, and more. Mercy Corps has focused on information services for refugees in other contexts, including the European refugee crisis in 2015. Signpost is a global partnership between IRC and Mercy Corps and supports teams in 16 countries. It has reached 2 million people.

What effect will the Ukraine crisis have on other humanitarian crises?

Ukraine is one of the world’s leading exporters of wheat, corn, and sunflower oil, including for the World Food Program. Any impact on grain harvests affects many other economies.

A Mercy Corps report highlights the impact of the war in Ukraine on agriculture, food security, energy, and transportation in six Middle East countries (Yemen, Syria, Lebanon, Palestine, Jordan, and Iraq), warning that communities across the region are likely to face heightened rates of food insecurity, deepening dependence on aid, and political destabilization if there is little or no intervention to combat soaring food and fuel prices. 

The greater Horn of Africa, stretching from southern Ethiopia to northern Kenya and Somalia, is experiencing its worst drought in four decades, causing a food shortage of epic proportions. Now the war in Ukraine is driving this crisis to the brink by raising the price of grains, fuel, and fertilizer. Learn more about the drought in Somalia and Kenya ▸

It is essential that current international attention on Ukraine recognizes the devastating secondary impact this conflict is having on many countries already suffering from the effects of climate change, war, and economic collapse.

What is the experience like for Ukrainian refugees?

As the war wages on across Ukraine, families have been torn apart. Across the region, we learned the stories of families who found shelter at some of our partner organizations. We’ve shared their stories and photos, highlighting the work of our local partners, in a new article on our website: In search of refuge: Ukraine war displaces millions ▸

Mercy Corps CEO Tjada D’Oyen McKenna  provides an update on the situation at the border between Poland and Ukraine in the following video:

    A 38-year-old Ukrainian woman who managed to escape Kyiv shared this with us:

    “I don't remember what day it is, I don't remember what I'm wearing, and what I ate today. All I remember is that in Kyiv, in the basement of the maternity hospital, my own sister remained, who should have had a planned cesarean, who cannot get her ultrasound done and there is not enough medicine.”

    Mercy Corps team members observed abandoned strollers — the buses and trains were so crowded that children needed to be carried. People reported being unable to use their wheelchairs or walking aids because of overcrowded transit. 

    Photos taken by our team members in the region showing some of the challenges at the polish border as displaced families seek refuge and essential supplies.
    Photos taken by our team members in the region showing some of the challenges at the Polish border as displaced families seek refuge and essential supplies.
    Photos taken by our team members in the region showing some of the challenges at the polish border as displaced families seek refuge and essential supplies

    Who is most at risk?

    We’re particularly concerned about the elderly (making up 1/3 of people in need of assistance) and people with disabilities. Older people are more likely to remain in their home villages, towns, and cities even with conflict ongoing.

    We also know that of the Ukranians already displaced from conflict and in need of assistance, a significant percentage (13%) are people with disabilities. The inability of the elderly as well as people with disabilities to leave was a characteristic of the most recent conflict in Ukraine and in other conflicts in the region, including in Chechnya.

    The U.N. has already received heartbreaking reports that children and adults with disabilities could not access shelters and have had to stay behind all alone as their families evacuated. The U.N. also warns that people with disabilities living in institutions are at a higher risk of abandonment since staff members are also leaving. There are 2.6 million people with disabilities registered in Ukraine, but the U.N. estimates there are at least 6.6 million.

    We’ve also observed first-hand the challenges third-country nationals are having while trying to cross from Ukraine into Poland. Young students and migrant laborers from Asia and Africa (mostly young, single men) arriving get very little or no reception. They often wait for hours for transport. Many haven’t slept or eaten for days, and there is virtually no or very fragmented information for them, including whether they are eligible to stay in Poland, whether they can travel freely with a passport stamp and whether they can go on to other EU countries. We’ve also heard reports of physical violence against them. That’s why we’re supporting local organizations in Poland focused on supporting these marginalized groups.

    We are deeply concerned by and condemn all discriminatory behavior. All people have the right to cross international borders during conflict, and every person fleeing Ukraine in search of safety—no matter their race or nationality—should be welcomed. There is never a justification for racism.

    What is Mercy Corps’ experience working in Ukraine?

    Mercy Corps provided humanitarian assistance in Ukraine from 2015-2017 following the 2014 conflict. We provided urgent humanitarian assistance in eastern Ukraine (Luhansk and Donetsk Oblasts) and reached more than 200,000 people. We distributed emergency cash, food, water and sanitation supplies, restored war-damaged homes, and provided small-business development grants and training to help people earn income and support themselves and their families. Here are more details of our work:

    • We distributed desperately needed food parcels to over 100,000 people in towns in eastern Ukraine as well as urgently needed water and sanitation services. We focused on the most at risk civilians – people who are bedridden, disabled, single parent families, and the elderly, as well as those who do not receive any social benefits or regular income.
    • We restored war-damaged homes and provided materials or completed house repairs benefiting over 300 households. We worked on a ‘one dry-and-warm room’ principle to repair houses that have been severely damaged by conflict.
    • Mercy Corps provided families with emergency cash so families could purchase what they needed.
    • We provided small-business development grants to help people earn some income and keep the local economy going. These grants included a seven-day business plan training session and eight weeks of mentoring.
    • Mercy Corps also established and ran a help hotline advertised in newspapers and posters in government and non-government controlled areas. If people required assistance for food, water, and other support, they were able to call the hotline. Mercy Corps community mobilizers then conducted visits to assess details and vulnerability to ensure the right support is provided.
    • As an impartial and independent aid organization, Mercy Corps worked in both government-controlled and non-government controlled areas.